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News from HERIT-DATA
HERIT-DATA welcomes a new partner: the DISIT Lab!
DISIT Lab logo
In this strange and challenging period, there is also room for some good news: the HERIT-DATA project has a new partner!
The DISIT (Distributed Systems and Internet Technologies) Lab of the University of Florence has joined the project consortium to support the development of the HERIT-DATA platform by using an existing one they have developed: Snap4City.
The DISIT Lab will provide the Snap4City platform and technical support in order to collect the data from the six pilot sites in Florence, Pont du Gard, Mostar, Dubrovnik, Valencia and Ancient Olympia.

Tools for data analytics will also be provided, including predictions, social media data collection and sentiment analysis to support the study of the key indicators concerning tourism management.
Snap4City is a 100% open source platform that provides a flexible solution to quickly setup a large range of smart city applications exploiting heterogeneous data and enabling services for stakeholders through IOT/IOE (internet of things/internet of everything), data analytics and big data technologies.
Snap4City is currently used by city officers, developers, companies and researchers, but also directly by citizens, in several cities, such as Firenze, Helsinki, Antwerp, Santiago de Compostela, Cagliari, etc.

The platform is used to improve city services, security and safety, but also to monitor a large number of indicators in real time.
The DISIT Lab is active since 1994. It is one of the most active ICT labs of the University of Florence, with strong competencies in big data, artificial intelligence, natural language processing and distributed systems.

Its main areas of work are Smart City and Industry 4.0 modelling and tools.
News from the tourism sphere
Resilience for the tourism industry…and beyond
Source: pixabay

A significant proportion of people in the world work in the tourism industry, and this sector is one of the most impacted by the Covid-19 pandemic,  especially due to the global lockdown.

Many DMOs are adapting and many are showing resilience. But what is resilience ?

Resilience is « the capacity of a system to deal with change and continue to develop. It is about how humans and nature can use shocks and disturbances like a financial crisis or climate change to spur renewal and innovative thinking. »

Many destinations have shown creativity and innovative thinking. For instance, many hotels are offering rooms for free to medical staff, or to homeless people. DMOs have changed their communication strategy, and are now giving information to the local community, for example about open local shops, farmers’ market, etc.

This local community is key for tourism recovery. A recurring narrative in the tourism industry has been to make tourists feel like locals. One of the multiple paths for recovery is to treat locals as tourists, since they will be the first ones allowed to travel within their region.

Another way to be resilient is to carry on initiatives that have been developed during the Covid-19 crisis even after this crisis is over. For example, some restaurants have been donating their food to food banks during the crisis, and this is something they can keep on doing even afterwards.

Food waste is a major issue, and restaurants could commit to giving away their surplus of food, to develop circular economy. The tourism industry, by empowering itself and taking innovative steps, has the capacity, as one of the biggest industries in the world, to make a real difference in other fields, and to show the path towards a more sustainable world.
To learn more about Resilient Destinations, visit this webpage !


Here is a selection of upcoming online events and webinars:

TELEFIT Webconference by experts' views about the impact of Covid-19 on the tourism sector
May 12 and each Tuesday - Facebook live (in French)

Salone Internazionale del Libro di Torino - ONLINE
May 14-17 - Click here

Destinos Turisticos Inteligentes de la Comunitat Valenciana - Webinar series (in Spanish)
May 12, 21, 28 - Join webinar here
"Webinaires de la Donnée" by Interreg ODEON project
May 20, 27 - Webinar 1 - Webinar 2

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