Client Show / No-Show
Recently, a new enhancement was added to OpenBeds that allows providers a way to indicate whether or not a patient showed to their appointment. This feature allows the providers to ‘close the loop’ on a referral and ensures a warm handoff for your client. Since this feature went into place, together we have connected over 4,500 patients to care. Additionally, for those providers that have used the 'Close the Loop ' feature, 77% of all patients are making it to their appointments.
Providers will be able to 'close the loop' for a referral on the Referral Request Messaging page. In the status section, a provider will be able to check ‘yes or no’ to indicate that a patient showed for their appointment or did not show for their appointment.
Once a referral has been updated, providers will be able to see that a patient showed or did not show in the Status column on the Referral Request Status page in OpenBeds.