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June 2019 DTRN User Group Meeting
In June, we hosted our first DTRN User Group meeting, where 35 DTRN Users representing 20 organizations from around the State of Delaware were in attendance.  Our meeting was held at Delaware Technical Community College, and a variety of topics were covered during our time together. We started with an overview of the START Initiative to give everyone context on why we do what we do. Then, we presented our DTRN utilization statistics to the group, which generated a lot of discussion and many made requests for more!

At the end of the meeting, a survey was handed out. The responses showed that the meeting and networking were extremely helpful. DTRN is using the attendee recommendations to make enhancements to the system for ease of use.  Thank you for attending. We are looking for future dates to host the next user group meeting in Kent County. Stay tuned!
As of September 1, 2019, there are 211 Sober Living beds listed in DTRN.  Those DTRN agencies providing Sober Living services include: Aquila, Connections CSP, Limen House, Serenity Place, Psychotherapeutic Services Inc. (PSI), Hudson Health, and Thresholds, Inc.  

In New Castle County, there are 66 male and 53 female recovery housing beds.  In Kent County, there are 18 male beds, 16 female beds with 10 beds for pregnant/parenting women.  And in Sussex County, there are 10 male and 8 female beds with 30 beds for pregnant/parenting women.

We are aware of additional Sober Living programs in the State of Delaware and surrounding areas and are working to add them to the DTRN team.
In October 2018, Aquila of Delaware, Inc. joined the DTRN network. Aquila provides individualized person centered treatment to adolescents and young adults suffering from psychiatric and substance use disorders. 
Additionally, Aquila opened Integrated Recovery Services, The Refuge, in December 2018 through a DSAMH program. This program is the first in the State of Delaware to provide co-located outpatient treatment and recovery residences. Bed availability for The Refuge can be seen in DTRN where community participants can send referrals for services.

Did You Know?

START Initiative Organizations
In OpenBeds, providers will now be able to identify which organizations have participated in the START Initiative.  These organizations will be denoted by a red asterisk next to their name in the Organization column on the Service Availability screen.
Uploading Intake Forms
Administrators for a receiving organization can upload their Intake Forms into OpenBeds.
To upload an Intake Form, an Administrator will click on their profile name and select Service Administration. On the Manage Receiving Service Details screen, an administrator will see an Intake Form field. By clicking on the Intake Form link, an open file directory window will appear on the screen which will allow you to select the form to be uploaded for your organization. 

A provider can find a copy of an Intake Form that was uploaded by going to the Service Availability screen. On this screen, the provider can click on the Contact Info button in the Contact and Service Info column.  If an intake form was uploaded by the receiving organization, an Intake Form line will appear for that organization  You will be able to click on the file which will allow you to save and open the file to complete.

Adding New Providers

All service administrators for both a receiving and referring organization have the ability to add new providers in OpenBeds.

To create a new provider account, an administrator will do the following:
  • Click on your profile name in the upper right corner, then select Service Administration from the drop-down menu. A Manage Services screen will open.
  • On the Manage Services screen, click on the service in the Primary Service column. A Manage Referring (or Receiving) Service Details screen will open.
  • On the Manage Referring (or Receiving) Service Details screen, click on the Add Users to the Service button.
  • Once an administrator has clicked on the Add Users button, a Provider template will appear. This will allow the administrator to enter the First Name, Last Name, and Email address for the new provider.
  • Click the Submit button.
  • Once you click submit, the user should receive an email from OpenBeds which will allow him/her to complete their registration to OpenBeds.
  • If a user indicates that they have not received an email from OpenBeds, you can manage the user’s profile by clicking on your Profile Name and selecting Manage Users. Typically, a new user will appear in a Pending status in the Status column.
  • If a user is in a pending status, click on the Review/Edit button.
  • An Edit User screen will open to the user’s profile.
  • Enter a temporary Password and Confirm the temporary Password for the user.
  • Make sure that ‘Accept’ is the option selected under Status.
  • Make sure that the contact method is set to ‘E-Mail’.
  • Click on the Submit button.
  • The user should receive an email from OpenBeds to login and change their password.
We want to thank all organizations that are participating in DTRN.
In special recognition, our TOP 3 active organizations are:

Connections CSP
Dover Behavioral Health
Rockford Center

Hours: Mon – Fri, 8:00 AM – 4:30 PM
DHSS Helpdesk Phone: (302) 255‐9150

For additional Delaware specific mental health and addiction resources, please visit

Copyright © 2019 Delaware Treatment Referral Network, All rights reserved.

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Delaware Treatment and Referral Network · 1901 N DuPont Hwy · New Castle, DE 19720-1100 · USA

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