Delaware Treatment and Referral Network Newsletter

Here is a message from one of our fellow DTRN participants:

During the flurry of the holiday season, the days seem to fly by faster than they do the rest of the year. We know this season can be especially hard for those we serve, those who love them, and those who provide treatment. However, we all share a common desire for stability, sobriety, safety, and hope.

As we approach the New Year with resolution, we are called to help our clients succeed and flourish. The availability of DTRN allows agencies to link clients with appropriate services, and promotes the ability for clients to remain connected to the support and care to increase their chances at recovery and success.

We strive to both find and maintain joy amidst the challenges of this work, and to carry the light and hope you bring to those in our Delaware network of care with you into 2020. We also encourage continued use of DTRN to keep the momentum of our amazing care coordination going into the year ahead.

As one of our core values at Mid-Atlantic Behavioral Health challenges, “Let’s Grow!” this new year, in community, support of one another, and continued commitment to those for whom treatment can be the type of gift that truly represents the meaning to this holiday season.

- Mid-Atlantic Behavioral Health Team

The Bridge Clinic, operated by DSAMH, offers services for people throughout the State of Delaware impacted by addiction and mental health issues. There are clinics in each county - New Castle, Kent, and Sussex. And most recently, DSAMH began operating a Mobile Bridge Clinic, which engages newly released persons from State Correction facilities who are re-entering society, in addition to attending community outreach activities. The clinic's services include: Screening and referrals to treatment of mental health and substance use disorders; access to on-site qualified, licensed clinicians; guidance navigating the care network; naloxone and naloxone training; transportation; and all services are made available to clients regardless of ability to pay.

"We are here - in the community - providing that place where individuals and families can go when they aren't sure where to turn for help. With our community partners, we are working to educate individuals and families, to bring awareness and to promote resources as part of the solution," said DSAMH Director Elizabeth Romero.

Source: https://news.delaware.gov/2019/03/26/substance-abuse-and-mental-health-partners-open-bridge-clinic-for-those-impacted-by-mental-health-addiction-issues/

Updating Service Availability

Service Providers and Service Administrators for Receiving Organizations can update their organization's service availability in OpenBeds. Once logged into OpenBeds, a provider can click on the 'Update Service Availability' button at the top of the screen. This will open to the organization page.
On the organization page, the provider will be able to see all services that are provided by the organization based on the age and gender of the patient for inpatient services. For outpatient services, a date can be entered to indicate when the next appointment is available. There is also an option that allows providers to indicate whether or not the organization provides walk-in access.
Lastly, there is a comments section which allows the provider to enter any relevant content for a specific service for the organization. Once the provider has made the updates, he or she will click on the 'Update Availability' button. OpenBeds will refresh, and the updated information will appear on the main Service Availability screen.

There were several new features added to OpenBeds recently that will help you navigate the application more efficiently. Those new functionalities in OpenBeds are:

Client Show / No-Show: This functionality will allow users to "close the loop" on a referral and to ensure a warm handoff for your client. The enhancement will alert users as to whether a patient showed or did not show for their scheduled appointment.
Treatment Decision Support Tool: This tool will help users in recommending treatment for a client base on the ASAM criteria. The ASAM criteria describes treatment marked by four broad levels of service and an early intervention level. These levels of care provide a standard nomenclature for describing the continuum of recovery-oriented addiction services.
Global Alerts: This feature adds a bell icon at the top right of each page that displays. It sounds when a new alert from the facility's DTRN Administrator is sent to them.

We want to thank all organizations that are participating in DTRN.
In special recognition, our TOP 3 active organizations are:

Connections CSP
Dover Behavioral Health
Rockford Center

Hours: Mon – Fri, 8:00 AM – 4:30 PM
DHSS Helpdesk Phone: (302) 255‐9150
E‐mail: dhsshelpdesk@delaware.gov
https://dhss.delaware.gov/dsamh/dtrn/index.html

For additional Delaware specific mental health and addiction resources, please visit HelpIsHereDE.com