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At DSAMH, we hear from the provider community every day about their agency's heroic activities to stay open, keep patients safe, and protect their staff simultaneously. Providing high-level Behavioral Health care while combatting and preventing the spread of COVID-19 has challenged us all. 
Our biggest asset for consumers is our professionalism, commitment, and projection of calmness and confidence in the face of this crisis. Still, we must also find time to acknowledge our own feelings. Taking care of ourselves is the first step in being able to care for clients. DSAMH leadership is truly grateful for your agency’s response and commitment to serve our most vulnerable clients during this health pandemic. 


Here are tips from the "Feeling Anxious About COVID-19" article from Yale School of Medicine:

  1. Information is useful—but too much information can be unhelpful. Limit news intake to what is actually providing new information and stick to reliable news sources. There's no benefit to watching the same news over and over.
  2. Keep up daily routines and make changes only when necessary. Maintaining a regular schedule and routine keeps anxiety at bay and provides normalcy. Even if some changes need to be made, maintaining the overall routine is helpful.
  3. Don't completely isolate yourself from other people. Fear of contagion can cause some people to withdraw socially, but maintaining relationships and social support can combat anxiety. When in self-quarantine or mandatory quarantine, maintain social interactions using digital outlets such as FaceTime/Skype, phone calls, or text messages.
  4. Stay physically active (follow regional guidance on being outdoors). Maintaining physical activity and spending time in fresh air can help to keep anxiety down.
  5. Limit screen time. Too much time on the phone or computer, on social media or websites, can lead to less activity and more anxiety. 
Joe Tegtmeier, Community Mental Health Director, DSAMH
Intake Forms 

Service administrators for receiving organizations have the ability to upload and update their intake forms in OpenBeds. To add an intake form, receiving service administrators can click on their profile name and select "Service Administration".  From the "Manage Services" screen, select the primary service for your organization. This will open to the "Manage Receiving Service Details" screen. Here exists an intake form button located under the "Payments Accepted" section. After clicking on this button, an open file window will open like Windows, which will allow you to browse for the form that you would like to upload. Once the intake form has been uploaded, it will show a button for this form on the "Service Details" screen. Administrators will follow the same process to update their intake form if changes were made to the form. The updated intake form will always replace any forms that were previously added for their organization.

Mental Health Educational Materials

There are educational resources and documents in OpenBeds that can help you when trying to look for suitable treatment options for mental health and substance use disorders. A link to this educational material can be found by clicking on your profile name then clicking on "Educational Material" in the drop-down box. These resources provide answers to questions and support information related to the two different types of treatments.

For substance use disorder treatment, the following educational resources are provided:
-    Questions to Ask About Treatment
-    Stages of Relapse
-    Breaking Through the Stigma of  Addiction
-    Finding Quality Treatment for Substance Use Disorders
-    What is MAT for Opioid Use Disorder

For mental health treatment, the following educational resources are provided:
-    Understanding the Different Types of Treatment Settings
-    Helping a Loved One Dealing with Mental/ or Substance Use Disorders
-    Warning Signs of a Mental Health Crisis or Suicide
-    What to do in a Mental Health Crisis
-    What to do if You Suspect Someone is Thinking About Suicide
-    Preparing for a Mental Health Crisis
-    Creating a Mental Health Crisis Plan


Did You Know?

There were several new features added to OpenBeds recently that will help you navigate the application more efficiently.  Those new functionalities in OpenBeds are:

  • Multiple Referral: This functionality will allow providers to do the following:
    • Referring providers will be able to select up to 3 facilities and to send the same referral to each of those facilities. Each facility will receive a notification. The referral will indicate that the patient has been accepted elsewhere in the Status column.
    • Referring providers will be able to remove the requests from the Referral Request page.
  • New Filters on the Referral Request screen: This functionality will allow providers to quickly filter referrals by status or disposition.
We want to thank all organizations that are participating in DTRN.
In special recognition, our TOP 3 active organizations are:

Connections CSP
Dover Behavioral Health
Rockford Center
Hours: Mon – Fri, 8:00 AM – 4:30 PM
DHSS Helpdesk Phone: (302) 255‐9150

For additional Delaware specific mental health and addiction resources, please visit

Copyright © 2020 Delaware Treatment Referral Network, All rights reserved.

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Delaware Treatment and Referral Network · 1901 N DuPont Hwy · New Castle, DE 19720-1100 · USA

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