Kindness in the time of Corona: A Case Manager's Story
As we journey through this pandemic together it is important to recognize the power of kindness and to hold in the highest regard our capacity for compassion. Even in this time of uncertainty, examples of generosity and resilience are happening every day. Each positive experience holds its unique place in what will be the COVID chapter of human history. From within our own community we have witnessed wonderful acts of heartfelt support that we want to publicly recognize and to share the stories of those individuals who made a difference in such a complicated time. Today we want to share Kayla's story.
From: Kayla Perry, State Home Care Case Manager
“I received a phone call at the beginning of the pandemic from an Elder who was in distress. Her family was in Georgia and she was living here all alone. The Elder was upset and went into detail about how she had been walking to the nearest Wendy’s and McDonald’s to borrow napkins to use as toilet paper, as all the stores were sold out. I felt that it just wasn’t right for an Elder in our community to use Wendy’s napkins. I had some extra toilet paper at home so I decided to recruit my aunt and my cousin (who had bought in bulk at Costco) to fill a large carry bag of toilet paper and paper towels for the Elder.
That same evening I put on my mask and gloves and delivered the bag to the Elder. I left the bag on her front porch, rang the doorbell, and stepped back six feet. When the Elder saw what I had brought, she cried and thanked me over and over and over again. She told me that I was a blessing sent straight from the heavens and that she couldn’t imagine having a better Case Manager. She kept repeating that no one had ever shown her this much kindness before and that she was excited that she would no longer have to make trips to the local fast food restaurants!
It has been several weeks now since I delivered the bag to her. I call her periodically to check in to see how she is doing. She reminds me during each call of how thankful she is for what I had done for her that day. The warmth and the kindness she shares with me is so rewarding. I am so thankful to have met her. I feel that my experience with her and the other clients I support have made me a better person and the happiness they bring is what keeps me going!”