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Parcel delays to continue as Canada Post delivers at record levels


OTTAWA – Canadians should anticipate parcel delays for the foreseeable future, even as Canada Post delivers at record levels. As Canadians continue to ramp up and diversify their online shopping, Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in all our facilities. Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.

Record parcel volumes and bulky items

Canada Post is delivering in record numbers and also handling a wider variety of items. With parcel deliveries growing at a record pace from April to May, Canada Post hit an all-time, one-day record on Tuesday, May 19 with 2.1 million parcels delivered to Canadians. That’s roughly three times the norm for this time of year. It’s not just the volumes that are causing challenges, the number of larger household items, like mini-fridges, patio furniture and barbecues coming through our network have also increased. These bulky items often require a two-person lift which creates additional safety challenges and delays.

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Recent Restock of many items

With the re-opening of many suppliers and manufacturers, many items are restocked and available once again. Things are continuing to sell quickly, so get in there and grab yours before they're gone again!

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Pick up Availability
With restrictions slowly being lifted, we are once again allowing customers to pick up orders. You are now able to checkout online without having to enter a discount code for Pickup. You will receive an email when your order is ready and you can just let us know when you would like to collect it.

We also have new contactless payment options available for customers who would rather make their purchases in-person. Our hours are still by appointment only, so please make sure to contact us before stopping by to make sure someone will be available.
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