Australian Mediation Association

ADR Enews - December 2020

The Australian Mediation Association (AMA) would like to thank you all for your support throughout an extraordinary year. We would like to wish you all a happy and safe Festive Season and New Year!

Please not that our office will be closed between 21 December 2020 and will be re-opening on 4 January 2021. All enquiries will be attended to at that time upon re-opening.

Continuing Professional Development 2021

Continuing Professional Development Online Webinars

The 2021 NMAS training and CPD program is intended to cover mediation skills, practice and specific content areas.

These specialist courses and events are delivered by practicing mediators, allowing you to add input on key subjects. Our Continuing Professional Development (CPD) Events are a constantly evolving portfolio of short training courses and events.

The events are held online on the Australian Mediation Association’s training platform. Our CPD Events are designed and delivered by experts in the field, aiming to deepen and broaden your skills and knowledge as a professional mediator.
Find our 2021 program and register here

NMAS Online Mediator Qualification Course 2021

With our Mediator Training Course, there exists the opportunity to obtain the necessary basic process and skill components of mediation training online. You can become accredited in accordance with the Australian National Mediator Standards.

The Australian Mediation Association (AMA) for offers a collaborative, interactive training and learning experience. Every participant will stay engaged like never before.

Click HERE for more info: read the full brochure and Register via mail or e mail
Or Register Online HERE

2021 Course Commencement dates – each course is of 4 weeks duration online:

  • Week commencing 1st March 2021
  • Week commencing 31st May 2021
  • Week commencing 27th September 2021
Register here

Enrolments are open for 2020 for those who want to use this year to get ahead as an FDRP.

The AMA and MTA remain dedicated to providing the highest quality, most innovative and compliant training and delivery methods.

Many of our professional applicants want to use the holiday time to "smash out" many of the required hours to complete their Family Dispute Resolution Practitioner qualification online for 2021. Because of their busy schedules during the year, many applicants use the holiday time to get ahead of the study hours that are required for the CHC81115 Graduate Diploma of Family Dispute Resolution.
As a result, we have added additional assessors to the team for that period so that we can assist with those efforts. If you would like to take advantage of that extra time to get ahead, it is important that you enrol now so that you that you are in with the study group and engaged prior to when we break up in a few week's time.

If you would like to join the 2020 intake, please email:
In partnership with ICES: provider code 22487.
Enquire Here Now
  • All textbooks, student handbooks, assessments and learning materials are included in all qualification packages.
  • Corporate Discounts are available for companies as well as Family Relationship Centres.
  • Easy weekly payment plans available.
  • Visa, MasterCard, American Express & Diners Club are accepted.

Conflict Coaching Fundamentals

CCI offers a fully online program Conflict Coaching Fundamentals through CCI Academy.  The program is designed to be flexible and completed at your own pace. It includes:
  • Over 40 hours of video lessons;
  • Videos of two complete conflict coaching sessions;
  • Reflective activities to apply and embed your learning;
  • Two personalised one-on-one sessions with your trainer;
  • Opportunities to practice coaching on other students in the program;
  • An engaged online community for peer support and networking. 
AMA members receive a 20% discount on the normal registration fee (you will pay $1320.00 instead of $1650.00).  Just use the coupon code AMAMember at checkout.
Click HERE for more information, course dates and registration

What work opportunities are there as a mediator?

There is increasing use of mediation and other forms of ADR in Australia. People undertaking mediation and Family Dispute Resolution training vary to the extent in how they find opportunities as a mediator.

Some may find salaried roles within government or not for profit agencies. Some individuals pursue mediation as a full-time career whilst others see a career in mediation as a viable option to supplement their current vocation or as a part-time profession post retirement.

For current mediation and Family Dispute Resolution careers please visit our ‘careers page’ and search for current mediation career opportunities in the associated search engines.

Click Here for more information

Australian and New Zealand ADR News

At Pacific Nations' Meet, India Talks Of Sovereignty, Dispute Resolution

In today's meeting, the four nations agreed to step up coordination in creating a free and open Indo-Pacific.

New Delhi: Foreign minister S Jaishankar today underscored India's commitment to "rules-based international order, territorial integrity, sovereignty and peaceful resolution of disputes" at the meeting of Quad -- four major Indo-Pacific democracies of India, the US, Japan and Australia.

Read more

Rio Tinto in mediation talks with Commonwealth over NT uranium mine

On the back of Rio Tinto's destruction of the ancient heritage site at Juukan Gorge in the Pilbara, all eyes are on how the mining giant behaves with the closure and rehabilitation of the Ranger uranium mine in Kakadu National Park.

Rio Tinto subsidiary Energy Resources Australia (ERA), which owns the mine, has confirmed it is in mediation talks with the Federal Government over funding for rehabilitation research.

Read more

Chip Eng Seng settles dispute with vendor of childcare centre in Australia

MAINBOARD-listed Chip Eng Seng said on Wednesday night that it has reached a settlement over the termination of a proposed acquisition of childcare centre in Tarneit, Victoria, Australia.

Its wholly-owned subsidiary Penn Junior TW and the vendor Tarneit West Childcare attended a compulsory mediation session and arrived at a settlement on Wednesday.

Read more

U.S. Says ‘Quad’ Nations Ready To Work With Others For A Free, Open Indo-Pacific

Earlier this week, the U.S. State Department acknowledged an informal meeting held between the U.S., India, Australia, and Japan to discuss curbing and regulating China’s growing regional influence.

These countries, collectively known as the Quadrilateral Security Dialogue, or ‘the Quad’ for short, have committed to increasing their role in maritime security, cyberspace regulation, infrastructure improvement, and peaceful dispute resolution in the Indo-Pacific region.

Read more

Outdated court system is failing small businesses: Ombudsman

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is calling for an overhaul of the dispute resolution framework, saying the current court system doesn’t work for small businesses.

Releasing her Access to Justice Report today, Ms Carnell said small businesses urgently need pathways to resolve their disputes quickly and cost-effectively.

Read more

Alternative premix storage sites identified

Alternative storage sites for the toxic substance stored in Mataura have been identified following a third day of mediation.

A settlement conference regarding the removal of ouvea premix resumed yesterday, with a view to finalising solutions.

Read more

'Devastating for workers': 6000 complaints filed against bosses - people wanting government help to resolve  workplace disputes

Commercial tenants and landlords at loggerheads over rent relief during Covid-19 lockdowns can now get subsidised help to resolve their battles from a new $40 million Government fund.

The subsidised services are available for six months from September 25, 2020 to the end of March 2021.

Read more

'Devastating for workers': 6000 complaints filed against bosses

More than 6000 complaints about employers have been lodged with the government since the start of March.

That's more than 10 times as many as during the same seven-month period last year.

Read more

Employers need to take a compassionate approach to dispute resolution

OPINION: Anyone who has been through an employment dispute, or who has supported a whanau member or friend through one, will know how deeply stressful and hurtful it can be.

As a society we tend to define ourselves by reference to our job or profession and our self-esteem and happiness is often bound up with whether we feel valued and appreciated at work.

Read more


Foreign mediator resolves frozen wine case

The Shanghai Maritime Court has entrusted a foreign mediator to participate in a case for the first time.

The case involved a US company which hired a Chinese shipper to deliver more than 2,000 boxes of wine to Tokyo.

Read more

Oxfam teams with Justice Ministry to settle extrajudicial disputes

The Ministry of Justice and Oxfam signed an agreement yesterday to cooperate in creating an extrajudicial dispute resolution mechanism to help finish disputes outside the court system and reduce backlogged cases.

The agreement was signed by Chin Malin, a spokesman for the Ministry of Justice, and Solinn Lim, country director of Oxfam in Cambodia.

Read more

Online fraud and online dispute resolution

Reported cases of online fraud have been growing.

There has been a spate  of Internet scam and fake  online bookings, including heartbreaking cases of a purchased laptop which  turned out to be a stone after the package was opened, and a purchased cell phone  turning out into wooden  blocks.

Read more

Former VP Jusuf Kalla Says He's Ready to Mediate Govt's Dialogue with Papuans

TEMPO.CO, Jakarta - General Chairman of the Indonesian Mosques Council (DMI) and former VP Jusuf Kalla has hinted that he is ready to mediate a dialogue between the central government and Papuan people to seek solutions to various problems in the Indonesian province of Papua.

"If I am required to become a mediator for the dialogue, I am always ready for it," Jusuf Kalla said while inaugurating the executive board members of DMI-Papua Chapter for a five-year term (2020-2025) here Saturday.

Read more

UNICEF Strengthens Online Mediation Capacity for Children in Conflict with Law

UNICEF is supporting the justice system in continuing to provide the needed services for children affected by the COVID-19 pandemic.

In partnership with the National Agency for Crime Prevention and Probation of Georgia and the local NGO “Initiative for Social Change,” UNICEF has ensured the provision of quality online mediation services after COVID-related restrictions had disrupted the process of diversion and mediation, one of the key programs responding to the needs of children in contact/ conflict with the law.

Read more


COVID‐19 in Australia: Impacts on Separated Families, Family Law Professionals, and Family Courts

Around the globe, many families are experiencing significant anxieties linked to COVID19.

These include health concerns and economic pressures, both of which are frequently taking place against a backdrop of various levels of social isolation.

Read more

Elder Mediation Services Among Diverse Older Adult Communities in Australia: Practitioner Perspectives on Accessibility

Elder abuse is a complex problem, and barriers to reporting and help-seeking include shame and fear of loss of relationships with key family members.

Read more

Does New Zealand really need four dispute resolution schemes?

Multiple, competing schemes do not provide positive outcomes for consumers says Trevor Slater.

New Zealand is one of the few countries to have competing schemes, and that provides a problem for consumers says Trevor Slater, COO of Resolution Institute.Read more

The Lawyerization of the Mediation Process

Imagine my surprise years ago when I went through North Carolina family financial mediation training and I learned that the norm for mediating a couple going through divorce was that:

both parties have lawyers with them

Read more

Because Mediators Deserve a Personality Test Too

This is a personality test, just for those in the dispute resolution field.

Because mediators deserve a personality test too. 

Read more

Conferences & Training

The Board of National Mediation Conferences Ltd is delighted to confirm that the next National Mediation Conference – NMC2021 – will be based in Alice Springs at the Desert Knowledge Precinct.

Due to anticipated public health considerations, the conference will be primarily a virtual event with some opportunities for face-to-face participation.

Read More

Anything Else


This newsletter is circulated to our member organisations, current and former MSB Directors, and to NMAS trainers/coaches/assessors who have expressed an interest in receiving them.

The newsletter is also uploaded onto the MSB website.
We recommend that member organisations share this with their administrative and training teams. Organisations are also welcome to include a link to this newsletter in their own communications with mediators.
This particular newsletter will focus on the NMAS Review and the AGM. Click HERE

How Mediation Mentality Saved the World

Greetings from the future, 10 years in the future to be exact, November 28, 2030 to be even more precise.

It is Thanksgiving Day 2030, and we are here testing a previously secret joint project of and Zoom wherein future text and image communications, up to 10 years into the future, can now be sent and published “backward in time.” 

Read more

Insurance Reminder

Please remember that Insurance is compulsory for National Accreditation and Family Dispute Resolution Practitioners. Policy renewal reminders for AMA members are currently being sent. We have now deployed a more friendly service online which will ensure that your policy is only a few clicks away and takes only a few minutes. In line with our commitment to utilise technology and ensure the ease of access for our members to our services, we are incorporating an online insurance component to our website to reduce the amount of administrative forms used and to streamline the processing of dispute resolution insurance applications. Click here to renew or take out a new policy.

Spam Act

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