Making a claim
The online claim service will be launched on GOV.UK on 20 April 2020. Please understand that we will have a large volume of clients making claims.
Claims will be paid within 6 working days, you should not contact HMRC unless absolutely necessary. If you have any queries you should use their online webchat service.
HMRC can't answer any queries from your employees, they will have to come from you.
Details needed to make a claim:
- Names of each furloughed employee you will be claiming for
- Claim period for each furloughed employee
- Bank details of where you want the claim to be paid
We are being told that this is not going to link to payroll information and every employee / director will need to be input manually to the HMRC website. We would imagine that monthly claims will be necessary as we don't know how long this will last.
Claims can only be made a maximum of once every 3 weeks which will cause problems on weekly and fortnightly payrolls.
We appreciate that clients are continuing to pay us as we continue to do the work for which we are paid. Although this will be a large amount of additional work, we will not be making any charge for this as our way of saying thank you for your support.
We are doing our best to help everyone that wishes to make a claim, but please remember that this is going to be a timely and difficult period for us.
Please ensure you have emailed email@example.com with details of furloughed workers / directors.
We will have no responsibility for claims where we have not been advised of furloughed details.
We continue to wish you the best at this difficult time. Stay safe.