Some of our employees at the new LISH building:

Remote Conference Live from RWTH Aachen
June 21 and 22, 2021

The International Open and User Innovation (OUI) Conference is the leading academic conference on user innovation and open innovation, two closely related paradigms that have changed our thinking about innovation and creativity in the last decades.

Organized by the Open & User Innovation Society since 2002, the OUI Conference brings together about 300-400 researchers from around the world to exchange recent research in open innovation, user innovation, open source/open hardware, collaborative innovation, citizen/free innovation, open innovation policies, and related topics.

In 2021, the Institute for Technology & Innovation Management at RWTH Aachen University, Germany is proud to host #OUI2021, the 18th edition of this conference, a double feature of the OUI due to the corona pandemic (hence, OUI 2020+1).

Members from LISH will be presenting their research! Check the schedule here to see when Karim Lakhani, Hila Lifshitz-Assaf, Jeffrey Davis, Johann Fuller, and Steven Randazzo are presenting. 


The 8th annual World Open Innovation Conference — WOIC 2021!

The WOIC brings theory and practice closer together. We seek the latest in academic research on open innovation, and combine that in our program with challenges faced by industry executives who manage open innovation in their organizations. In addition, we aim at engaging policy makers to better understand the opportunities and challenges associated with designing effective open innovation policy measures. This year, we will also introduce a dedicated workshop program by adding a third conference day, and we will be organizing an exciting pre-conference visit to local companies in the Brainport Eindhoven region.

This year's theme:

Open innovation describes “a distributed innovation process based on purposively managed knowledge flows across organizational boundaries.” It provides insights into how firms can harness inflows and outflows of knowledge to improve their innovation success. During the last two decades, open innovation has had profound impact on both the practice and study of innovation. In parallel to open innovation becoming a central feature of innovation management, the concept of innovation ecosystems has also gained much attention from both research and practice. In the face of innovation, one organization’s success will depend on the efforts of other innovators in its environment.

With this year’s conference theme - "Building Successful Ecosystems Through Open Innovation” -we want to highlight the potential of applying what we know about open innovation in order to build successful ecosystems.

Be on the lookout for this conference occurring Thursday, December 9 to Friday, December 10, 2021.

Learn More

Wei Yang Tham 

The first spotlight went to Wei Yang Tham, a Postdoctoral Fellow at LISH. His recent projects include studying how funding interruptions affect research labs, the role of informal interactions in knowledge diffusion, and more. We’re happy to have him on the team!

Jacqueline Ng Lane

The second spotlight went to Jacqueline Ng Lane, a Postdoc Fellow at LISH. Her research examines how diverse teams in science, medicine, and knowledge-work can make use of their resources and informational advantages to achieve innovation breakthroughs, greater creativity, and performance. She is definitely an asset to the LISH team.

Tim DeStefano 

This third spotlight goes to Timothy DeStefano. Tim is a Research Scientist at Harvard Business School and LISH. He is an applied economist with expertise in digital tech, AI, industrial robotics, firm productivity, and trade. Currently he’s working running field experiments to estimate the causal effects of AI on firm performance. Thanks Tim!

Less Information, More Comparison, and Better Performance: Evidence from a Field Experiment

Henry Eyring, Patrick J. Ferguson, Sebastian Koppers 



We use a field experiment in professional sports to compare effects of providing absolute, relative, or both absolute and relative measures in performance reports for employees. Although studies have documented that the provision of these types of measures can benefit performance, theory from economic and accounting literature suggests that it may be optimal for firms to direct employees’ attention to some types of measures by omitting others. In line with this theory, we find that relative performance information alone yields the best performance effects in our setting—that is, that a subset of information (relative performance information) dominates the full information set (absolute and relative performance information together) in boosting performance. In cross-sectional and survey-data analyses, we do not find that restricting the number of measures shown per se benefits performance. Rather, we find that restricting the type of measures shown to convey only relative information increases involvement in peer-performance comparison, benefitting performance. Our findings extend research on weighting of and responses to measures in performance reports.

This published paper can be found here and on our website

Virtual Watercoolers: A Field Experiment on Virtual Synchronous Interactions and Performance of Organizational Newcomers

Iavor Bojinov (Harvard University - Technology & Operations Management Unit) , Prithwiraj Choudhury (Harvard University - Business School (HBS)) , Jacqueline N. Lane (Haravrd Business School (HBS))



Do virtual, yet informal and synchronous, interactions affect individual performance outcomes of organizational newcomers? We report results from a randomized field experiment conducted at a large global organization that estimates the performance effects of “virtual water coolers” for remote interns participating in the firm’s flagship summer internship program. Findings indicate that interns who had randomized opportunities to interact synchronously and informally with senior managers were significantly more likely to receive offers for full-time employment, achieved higher weekly performance ratings, and had more positive attitudes toward their remote internships. Further, we observed stronger results when the interns and senior managers were demographically similar. Secondary results also hint at a possible abductive explanation of the performance effects: virtual watercoolers between interns and senior managers may have facilitated knowledge and advice sharing. This study demonstrates that hosting brief virtual water cooler sessions with senior managers might have job and career benefits for organizational newcomers working in remote workplaces, an insight with immediate managerial relevance.

This working paper can be found here and on our website

Self Publish
Looking for a way to distribute your white paper, working paper or reportSubmit your resource (e.g. white paper, report, working paper, presentation or video) to the Innovation Science Guide where it will be published after a short review. Submit here
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