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Dear Constituent,

I hope you are well and safe. My fellow county commissioners and I continue to make the health and safety of Palm Beach County residents our top priority.

In this newsletter we have compiled important information on COVID-19 and the measures that have been put in place by the county and other governments in response to the spread of the virus. Please review the information carefully and keep in mind that the situation is fluid and therefore things will change.
I’m working with county administration, local leaders as well as state and federal officials to manage this difficult situation as best we can. We are committed to keeping you informed with critical up-to-date information posted daily on my Facebook page:  

My office is here for you. If you have concerns or questions do not hesitate to call me or my staff at 561-355-2202 or email us

What you do matters. Please stay home unless absolutely necessary. Stay more than 6 feet away from others. Don’t touch your face and wash your hands frequently and thoroughly.

To further engage with you, I’ll be hosting a virtual Town Hall. You will be able to ask questions and hear from your local officials. We will be posting the time, date and how to access the virtual Town Hall on my Facebook page, so please take a minute to follow me.

Gregg K. Weiss

Palm Beach County Department of Health

For all your questions about the coronavirus you can email the Florida Health Department at or call the COVID-19 call center that’s available 24/7:  1 (866) 779-6121

Baptist Health Care On Demand
Care On Demand allows you to see a physician from any mobile device or PC - any time, 24/7.
For more information about Online screening via their app click here.

Palm Beach County Government

Learn which retail and commercial businesses are deemed critical and may remain open under Executive Order 2 signed on March 26, 2020 by County Administrator Verdenia Baker

12- Page pdf click here. Section 3 with all sub-sections specify in detail all businesses deemed critical.

PB County's main website

Palm Beach County COVID-19

Governor's Executive Orders click here

Division of Emergency Management

The Emergency Operations Center continues at level II – Partial Activation. The partial activation means that selected county staff and partners will work from the EOC to support county operations dealing with COVID-19.


Watch Commissioner Weiss on an Airport Update here

Florida Department of Health (DOH) teams have been deployed to PBI on March 26, 2020 and have begun to coordinate with the airlines and all agencies providing support to their operations, including Airport staff, Palm Beach County Sheriff's Office, TSA, and Palm Beach County Fire Rescue.

Pursuant to the directive of the Florida Department of Transportation, the role of airports is to provide support and assistance to the DOH teams once deployed to the individual airports.

Although Airport staff is not involved in the screening process, Director Laura Beebe assures that PBI has been fully prepared to provide all necessary support and assistance to the State of Florida in this effort.

Prior to arrival of the DOH, PBI elected to take a proactive approach to ensuring everyone arriving to PBI would be made aware of the Executive Order and its mandates. PBI asked the airlines to provide incoming passengers information regarding the mandates contained in the Executive Order and to provide this information at the originating airport.

PBI posted information on their social media and website, placed signage in strategic locations to ensure that all departing passengers are aware of the requirements and had begun providing overhead messaging regarding the mandates provided in the Executive Order.

PBI’s top priorities are the health and safety of their passengers, the community and employees.

For more information visit:

School District

All Florida schools closed until April 15 - All K-12 state testing has also been canceled

School updates click here

School Food Service Information:

School Food Services will be offering nutritionally-balanced 'Grab and Go' meals at 30 school locations* around the District.

The meals will be distributed from 11 a.m. to 1 p.m., and are FREE to anyone under 18 years of age (22 ESE), regardless of financial need. Students must be present in order to receive the meal.

Click here for meal pick-up sites

Hotline open Monday through Friday, 8 a.m. to 4 p.m.

Sheriff’s Office

General non-emergency number call: 561-688-3000
Emergencies only call 911

Animal Care & Control

Animal Care & Control encourages pet owners to follow the recommended hygiene guidelines and wash hands before and after handling pets.

Owner Surrender appointments are suspended until further notice.

Volunteer orientations are suspended for a minimum of 2 weeks.

If you are sick and need assistance with your pet, please don’t visit the shelter, just call 561-233-1200 ext. 0.

Palm Tran

The Palm Tran call center is operating from 8:00 a.m. to 5:00 p.m. at this time. 

Palm Tran is operating a Saturday schedule until further notice. Palm Tran is operating on a normal schedule on Sundays.

Palm Tran has suspended sales of bus passes.

The buses are operating fare free in order to promote social distancing between the drivers and passengers.

Passengers need to enter and exit through the rear bus doors only. If you are using a mobility device, such as a wheelchair, a Connection vehicle will be called and will arrive within 30 minutes after your regularly scheduled fixed route bus.

Many trip planning functions may be done through our Palm Tran app and on

For routes, stops, set alerts and trip planner:

The VA Medical Center has closed its gates to Palm Tran Buses.  Buses are unable to enter the VA. See detour map:


Parks and Recreation Department

All Palm Beach County Parks and Recreation Facilities are closed to the public until further notice.

This includes all County-operated Regional Parks and Golf Courses that were previously open.

County-operated Campgrounds will remain open to campers currently staying at the location to allow campers to finish their reservation, but campgrounds will not accept new reservations until further notice.

Palm Beach County Parks and Recreation will continue to monitor the status of the COVID-19 in the area and will communicate any changes in the availability of county parks, facilities and services as they are made.

Visit for updates. 

Environmental Resources Management 

All Palm Beach County Natural Areas are closed to the public until further notice.  

Department of Environmental Resources Management will continue to monitor the status of the COVID-19 pandemic in our area and will communicate any changes in the status of our PBC Natural Areas as those changes are made. 

For more info visit: or


All Library locations are closed to the public at their regularly scheduled hours. Staff are able to assist you virtually. Other services impacted: All activities, events and meetings will be cancelled until further notice.

Library information on COVID-19 Resources:

Library Website:

Planning, Zoning and Building

Building Division
Effective Monday, March 23, 2020, partially in response to the COVID-19 crisis, electronic plan review services are expanding.  

Contractors seeking to obtain the permit types listed on the Online Submittal Building Permit Notice will be required to submit using the online portal

This improves on the online services that were made available to you for no-fee sub permit applications, and more permit types are coming!

Not registered yet?  Click here to register

Note: Online permitting services are not available to Owner Builders acting as their own contractor.

For Building Division's website click here.

Code Enforcement Division
Code Enforcement Division remains operational, but is closing the lobby to the public and will operate by appointment only, until further notice. This relates to unscheduled walk-in customers only.

Customers and respondents that need to meet with a Code Enforcement staff must first contact that staff member by phone or via email.

Code Enforcement Division's website click here.

Contractors Certification Division

Effective January 1, 2018, the electronic enhanced customer service Online Portal will be the main tool for contractors to submit their County Contractor license renewals and State Contractor registration.

Contractors Certification Division's website click here

Planning Division

Meetings: All meetings, both internal and external, will be conducted via teleconference or Web Collaboration. Please contact the Planning Division at 561-233-5300 or the applicable staff to set up an appointment. Staff will modify any previously scheduled meetings to a conference call.

Planner-On-Call (POC): Members of the public are encouraged to contact the Division Planner on call via phone or email at 561-233-5343 or rather than visiting the office in person.

For walk in customers, instructions are posted in the Planning reception area to either call the POC phone number at using a personal phone or send an email to the POC email.

Read complete Planning Division procedures to address COVID-19 read here.

Planning Division's website click here.

Zoning Division

• Appointments and Meetings with staff will be conducted by phone or Web Collaboration 
• Landscape Field Inspections – No change
• Please contact the Zoning Division at 561-233-5200 to schedule appointments 
• To speak with one of the Informational Planners for responses to general Zoning questions, please call 561-233-5200 or email your questions to:

Fee can be made by:
• Online Payment System click Online Payment Portal
• In person at: Vista Center, 2300 North Jog Road, WPB, FL 33411
1st Floor - Cashier Booth
• DO NOT send checks by USPS

Read complete Zoning Division procedures to address COVID-19 read here.

Zoning Division's website click here.

Community Services

All Palm Beach County Community Services Department (CSD) offices are closed for walk-in visits.

The Division of Human and Veteran Services (DHVS) /Homeless and Prevention Services is not taking in-person appointments, but is still scheduling appointments over the phone through the Lewis Center at 561-904-7900.

Appointments will be scheduled for a phone interview only.

Veteran Services appointments are available only via phone at 561-355-4761.

The county’s three (3) senior centers are closed.

Adult daycare centers at county senior centers are closed. 

Contracted vendors continue providing in-home services by conducting assessments over the phone, as approved by the Department of Elder Affairs/Area on Aging Agency. Stipend Senior Companion Program volunteers and RELIEF volunteers are providing services by phone.

Online services instructions click here.

Community Services website click here.

Office of Equal Business Opportunity

The Office of Equal Business Opportunity will no longer accept in-person client appointments or walk-ins until further notice.

Certification and re-certification documents may be uploaded to the Vendor Self-Service portal click here.

Or mailed directly to the office:
50 S. Military Trail, Suite 202
West Palm Beach, FL 33415

Office of Equal Opportunity website click here.
For additional information call 561-616-6840.

Job Related

CareerSource Palm Beach County has closed its offices to the public until further notice. The organization will continue to provide services online and by email and phone to serve job seekers and employers at this critical time.

If you have lost your job due to the #COVID19 crisis, file a claim through the Reemployment Assistance Program with the Florida Department of Economic Opportunity. Click here.

Career Source: 561.340.1060

Temporary Layoff
An employee that is temporarily laid off from work may be eligible for Reemployment Assistance benefits.
Learn more here

Short Time Compensation
Short-Time Compensation (STC) permits pro-rated Reemployment Assistance (RA) benefits to employees whose work hours and earnings are reduced as part of a STC plan to avoid total layoff of some employees.
Learn more here


211 is a helpline and crisis hotline that provides suicide prevention, crisis intervention, information, assessment and referral to community services for people of all ages.

Solid Waste Authority - SWA

All Solid Waste Authority of Palm Beach County facilities are opened and garbage, recycling yard waste and bulk waste collection are operating as scheduled.

For more information click here.

Florida Department of Health

Number and types of COVID-19 cases in Florida:

Price Gauging and Scamming 

It is illegal for businesses to charge excessive prices for goods or services following a declared state of emergency.

Price gouging is the increases in price due to temporary increases in demand rather than increases in suppliers' costs.

To report an the Florida Attorney General at
1-866-9-NO-SCAM (1-866-966-7226).  

File a complaint here.



Centers for Disease Control and Prevention – CDC
En Español: Centros para el Control y la Prevención de Enfermedades (CDC)
Encuentre aquí toda la información sobre el Coronavirus:

Rumor Control

The purpose of this FEMA page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.

Rumors can easily circulate within communities during a crisis. Do your part to the stop the spread of disinformation by doing 3 easy things:
1. don’t believe the rumors
2. don’t pass them along
3. go to trusted sources of information to get the facts about the federal (COVID-19) response
More information:

Federal Trade Commission
The Federal Trade Commission (FTC) and U.S. Food and Drug Administration (FDA) have sent warning letters to seven companies allegedly selling unapproved products that may violate federal law by making deceptive or scientifically unsupported claims about their ability to treat coronavirus (COVID-19). 
Read about the letters here.

2020 Census

Palm Beach County residents should have received their invitation to complete the 2020 Census questionnaire. All residents are urged to complete the questionnaire as soon as they can.
It's fast, safe, secure, and confidential. Information and privacy are protected.

Responding to the Census helps to direct billions of dollars in federal funds to local communities for schools, roads, and other public services.

Results from the 2020 Census will be used to determine the number of seats each state has in Congress and political representation at all levels of government. You Count In Palm Beach County.

Respond to the 2020 Census online here.

The World Health Organization tracks cases worldwide 

Business Relief

Florida Small Business Emergency Bridge Loan Program is now accepting applications from companies whose cash flows have been negatively impacted by the COVID-19 pandemic, loans are interest-free for up to one year.

The program will be administered through the Florida Department of Economic Opportunity in partnership with the Florida Small Business Development Center Network and Florida First Capital Finance Corporations.

U.S. Small Business Administration
The U.S. Small Business Administration designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).

For program questions or assistance in completing the application online, businesses can contact our Customer Service Center at 1-800-659-2955 or

Small Businesses are encouraged to visit Coronavirus (COVID-19): Small Business Guidance & Loan Resources Page in preparation for the Economic Injury Disaster Loan program.

Grocery Delivery Services

Many stores allow for grocery pick up or even deliver to your doorstep. Check out the links below: 

Walmart Grocery:


If you live within with boundaries of a municipality such as West Palm Beach, Greenacres, Wellington, Palm Springs, please check their websites and/or call for additional information.

Have any ideas, suggestions, concerns?

Contact Us!

We are here to help you!
Administrative Assistants to Commissioner Gregg K. Weiss:

Niels Heimeriks
Constituent Issues

Office: 561-355-4966   Cell: 561-371-1089

Virginia Savietto 
Constituent Issues

Office: 561-355-2209   Cell: 561-324-9621

Paul Razza 
Scheduling & Constituent Issues

Office: 561-355-2202  

Email us as a group:

Contact PBC Commissioner Gregg Weiss, District 2 at:
301 N. Olive Avenue, 12th Floor
West Palm Beach, FL 33401
Tel: 561-355-2202
Follow us on social media:
Facebook: @CountyCommissionerGreggWeiss
Twitter: @GreggPBC

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