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  Are you near Utica, NY? Do you want to assist in training new Care Managers? Join the Member & Family Discussion Panel!

Every orientation LIFEPlan's new hires end their training with an in-person Q&A. Members and parents are encouraged to share their experience and advice with new Care Managers so they can hear directly from you what's important! 

LIFEPlan has many opportunities during the 2020 orientation schedule for you to join the Member and Family Discussion Panel!

Contact our Member Relations Manager, Eric Bentz, to learn more!

  What is the role of a Care Manager?

Click below to download and learn more!

 Making the Holidays Easier
By Beth Finke

Click to read full article
 LIFEPlan Member Story: 
Quality Time for Mandy and Her Family

Click to read how, Mandy Mullen, LIFEPlan’s youngest enrolled member, recently took her first trip to the beach with her family!

This kind of trip is something that wouldn’t have been possible just a few months back without the help of respite care coordinated throught LIFEPlan Care Management.


  Meet Carrie Loubier
Nurse Education Director
Meet Sandi Rosembaum

Carrie Loubier, Nurse Education Director

Carrie graduated from St. Elizabeth’s College of Nursing in 2001 and is now a Registered Nurse.

For 12 years Carrie worked for Excellus where she received her certified Case Manager credentials in 2014. Carrie was also previously employed by Upstate Cerebral Palsy and Madison/Cortland ARC. 

As a mother of a 19 year old daughter with Down Syndrome, Carrie is eager to assist in meeting the care needs of the ID/DD population.

Carrie looks forwarding to assisting Care Managers and other LIFEPlan employees with the healthcare needs of our members in hopes of improving their quality of life.

Sandi Rosembaum, Member & Family Advisory Member

Sandi is a parent that became a LIFEPlan CCO MFA member because it is a great way to learn about, and provide feedback, to the organization providing care management services to her son and others like him.

Sandi also serves on the Westchester County Family Support Services Council and does advocacy work to assist families navigating special education and OPWDD processes.

The MFA Council is the perfect avenue to convey the concerns of members and families and to contribute to the resolution of those concerns.
LIFEPlan CCO NY | Corporate Headquarters | 258 Genesee Street, Mezzanine, Utica, NY 13502 | 315.565.2612

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