December 22 - Special Educational Needs & Disabilities (SEND) articles, information, news and updates on our service
We provide free and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.
Merry Christmas!
We will be closing for the Christmas break on Friday the 23rd of December at 12pm and re-open on Tuesday the 3rd of January.  You can leave us a voicemail and send us an email during this period and we will get back to you when we return.  You can also book an appointment for the new year and access all of our information and resources from our website.

We would like to wish you all a Merry Christmas.
How to appeal a final Education, Health and Care Plan (EHCP)
We will be running free face to face and online training on How to appeal a final Education, Health and Care Plan.

There will be separate training for parents/carers, young people and professionals wishing to understand how to appeal a final Education, Health and Care Plan (EHCP)”

You will be able to get more information and book your place via our website in the new year.

Online for parent/carers - 28th February 10:00-13:00
Online for professionals - 2nd March 15:30 -18:30
Face to face in Norwich for parent/carers (location to be confirmed) - 15th March 10:00-13:00
Online for parent/carers and young people - 5th April 10:00-13:00
SENDIASS yearly round up
We’ve had 1523 referrals in 2022 which equates to around 127 a month or 31 a week
We’ve put on 11 training sessions for parent/carers and professionals across education, health and social care
We’ve attended 22 outreach sessions for parent/carers and professionals
Feedback from training
“Fantastic training that will really help the team better support CYP/Families”
“Really informative and helpful training, really well presented. Will be looking out for more training in the future.”
“Superb training, invaluable in fact. Wish I had this type of insight years ago as I would have felt more confident raising numerous issues with the school. I'm looking forward to any further training. Superb thank you”
Thank you so much for the course. Answered all of my questions and a confidence booster with regards to challenging an exclusion.”
Feedback from parent/carer evaluations
“Was completely overwhelmed … however after an appointment with you I feel a lot more confident and happy”
“Brilliant service, the lady was extremely helpful, she explained things clearly and well and I understood everything and now feel fully confident moving forward to my next steps.”
“I received a lot of useful information and it gave me the basis, strength and power to fight for help for my child.”
“I was given more information in the phone call than I had ever received in 7 years.”
Feedback from professional evaluations
“Nice and quick reply with the exact information I required to help a family I was working with. Thank you”
“The service has been fantastic for offering support and advice to myself and a family I'm working with who are currently experiencing struggles”
“The query was dealt with professionally, offering knowledgeable advice.”
Parent/carer testimony received December 2022 - 

I contacted Sendiass and spoke to a lovely lady who helped me through our ongoing problems ,she was the only one to tell me that I could do EHCP .I felt that the empathy I got was very genuine and gave me the confidence to move forward I would truly recommend this service without hesitation .Its very difficult time for Parents with Send problems and its it great that you have an impartial service which can in my opinion make a very big difference.
How can SENDIASS help and the role of an Advisor
Our Advisor, Leah Sloman - How can SENDIASS help?
Advice clinics
We will be starting our popular face to face advice clinics in the new year.  Book an hour face to face appointment with one of our SEND Advisors to discuss or review paperwork related to special educational needs in education.

For example, we can support with:

  • EHC Needs Assessment paperwork
  • SENDIST (First Tier Tribunal) paperwork 
  • Draft Education Health and Care Plan (EHCP)
We have some provisional dates and locations below.  Please keep an eye out on our website to book your place.
  • Monday 6th February 2023 – Diss 
  • Tuesday 7th March 2023 – Norwich
  • Thursday 20th April 2023 – Fakenham 
Travel and transport survey
Please complete this Travel and Transport survey if:
  • You are a parent or carer of a child or young person with SEND  aged between 4 and 25
  • Your child or young person travels to a place of learning
The survey will be open from 16th December 2022 until 15th January 2023
Complete the travel and transport survey
Norfolk SEND Youth Forum
We held our last SEND Youth Forum meeting for the year, with Christmas celebrations as the main agenda item!  We were joined by seven of our members, who wore a lovely selection of Christmas jumpers, hats, and scarves!!

We congratulated Charlotte for doing a brilliant job at presenting at a recent Training event for Children’s services staff, who spoke confidently about her experience of the Forum. 

We also thanked our groups magnificent contribution when they attended a recent meeting with two Ofsted Inspectors as part of their revisit to NCC, looking closely at SEND services.  Our members were able to share both positive and negative experiences and provided a useful insight into some of the challenges of preparing for adulthood, as a young person with SEND.

Members confirmed who would like to participate in an upcoming trip which will provide an opportunity to meet in person for the first time, and after an on-line poll and several discussions, it has been agreed that we will organise a day out to include Bowling in Norwich and a meal!!

In a previous meeting we had sought members “top tips” for supporting young people with SEND, within education.  Dawn shared an “Easy Read” document she has produced, compiling their feedback, which we hope will be added to a very lengthy document known as PEaSS (Provision Expected at SEN Support) which is used in Norfolk.

Members opted for a Christmas themed Music Quiz and were able to confidently answer all the questions correctly, and we then squeezed in a quick Christmas Treasure Hunt where a variety of wonderful Christmas themed decorations were sought and found and shared with the group!!
We all wished one another a wonderful festive period, and we look forward to getting together again in the New Year.

As always, we are keen for new members, and have lots of things planned for the coming year!  If you are aged between 11 – 25 years with experience of, SEND, and want to make a difference, and/or have an interest in improving services for young people with SEND please complete the on-line Registration Form on the SENDIASS website, and we will be in touch.

Happy Christmas!!

Bridget Robinson, Children and Young Person Supporter
Register for the Norfolk SEND Youth Forum

Contact us

Visit our website to book an appointment with an advisor, or contact us by telephone.  If we are unable to answer please leave a voicemail and we will get back to you as soon as possible.

If you are a professional looking for advice you can complete a Professional Referral Form via our website and we will contact you as soon as possible.

Norfolk SENDIASS updates

We are pleased to let you know we are now slowly able to offer casework again.  Please be aware this is subject to capacity at the time and if the relevant criteria is met.  Please see the below policy on our website.

What to expect from us

We currently have a long wait time for helpline appointments and have had a number of people not pick up our calls.  Please remember to cancel or change your booked appointment so that others can have the opportunity to book them.


Follow us on social media 

Our mailing address is:
148 Woodside Road

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