The Dash: A weekly digest of resources for UX writers & content designers
Did everyone have a blast at Button? We still can’t get over the fact that we were in the same room as hundreds of content design friends we’ve made over the years. It was a week to remember! 

If you weren’t able to attend, don’t worry—you can snag a recordings ticket to catch up with the on-demand video library. Here, you’ll even see talks from fellow UXCCers Carly Gray and Kinneret Yifrah. Enjoy!
New & Noteworthy
  • When life gives you lemons, write better error messages. How did the team at Wix tackle thousands of error messages in the span of one month? Set aside this post from Jenni Nadler to learn more about the aptly named Errorgate 2021.

  • Misfit? This is why you’re great at content. We all have unique perspectives to bring to the content design table. This podcast episode of Content Rookie explores how UX content folks can embrace “counterculture” and their own quirky abilities. Catch the episode with Nicole Michaelis and guest Bill Kurland. Next, read Bill’s take on punk in UX.

  • Time to put your research hat on. Wondering what makes your users tick? The good people over at User Interviews have compiled a comprehensive guide to user research—covering everything from selecting participants and conducting sessions to analyzing the data and reporting out findings. Bookmark this user research guide.

  • Choose your fonts wisely. The right typeface can make any message feel like it was written just for you (looking at you, Braveold). Fonts are more than an important part of content design... they’re emotional extensions that influence how we perceive information. Explore the neuroscience behind why fonts make us feel. 

  • Success through empathy. Products that prioritize user empathy are often game changers. iPod, Uber, and many other companies did this well before profit maximization was the #1 priority. UsabilityGeek shares how to design better by actually listening to your user’s needs, choosing facts over assumptions, and embracing empathy. 

  • People are the heart and soul of projects. Parts, pieces, priorities. Project management is one tricky business. As a result, it’s more important than ever to revisit the fundamentals of stakeholder management. Get the helpful guide from TeamGantt.

🗓 Join us for an upcoming session

Figma hacks! Error message best practices! Our workshops next week are sure to be packed with tactical takeaways for solo contributors and teams. Sign up now to save your seat...

Meet your instructor: Sammie Spector, Vogue
Intro to Figma for Content Designers

October 25, 2022
Time: 3:00 p.m.–5:00 p.m. ET
Location: Via Zoom
Cost: $200 USD
Meet your instructors: Bobbie Wood of UXCC and Kyra Lee of UserTesting
Error Messages That Work Every Time

October 26, 2022
Time: 5:00 p.m.–7:00 p.m. CEST
Location: Via Zoom
Cost: $200 USD

Spend your team training budget wisely 

When everyone on your team understands the goals, the best practices, and the techniques, you’ve got a golden formula for building exceptional user experiences.

Choose from self-paced courses or workshops to get everyone working on the same page, plus save some money!
Have something Dash-worthy to share? Just reply directly to this email. New here? Check out the archive and share with a friend.
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