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Community news, information and resources

Last week following the Prime Minister's advice to businesses, we took the decision to close our offices and work from home. At Healthwatch Redbridge, we are continuing to do what we can to keep you informed about what's happening in the community. This news bulletin contains information and resources which we hope you will find useful. Please feel free to pass it on.

If you need to contact us, the best way would be through our email:

Keep well and best wishes,

Healthwatch Redbridge team

BHR University Hospital Trust

Cancellations, updates, and visiting policy to protect patients and staff from coronavirus

"...we’ve updated the measures we’re taking to keep our patients safe by postponing all routine planned surgery (including day cases and cancer operations). We’re also stopping all outpatient appointments (including endoscopy and chemotherapy). This includes both face-to-face and telephone appointments." more...

Blood testing is now by appointment only
From today until further notice, blood testing at King George Hospital and Queen’s Hospital is by appointment only. more...

Coronavirus (COVID-19) recruitment

We are looking for members of the public who can join us for a few months of paid work, in a variety of roles across our Trust. Roles include:  Admin and clerical, Healthcare assistant, Allied Health Professionals, Registered Nurses, Registered Midwives

Experience is not necessary for admin and clerical roles or healthcare assistant roles, but is desired.

Training and supervision will be provided for each role and protective equipment will be supplied.

To apply please download and complete this application form: and email it back to

Get coronavirus support as an extremely vulnerable person

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.

If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.

You can register yourself, or on behalf of someone else.

Register here!

Supermarket arrangements
Some of the major supermarkets are now providing dedicated slots for elderly, disabled and vulnerable customers. In some cases, there will be special slots for key workers, such as NHS and Social Care workers. more...
Redbridge Council investigates shops following price hiking
Redbridge Council enforcement officers have visited more than 300 business to tackle reports of price hiking. Shoppers, particularly in Ilford, claimed staples like toilet roll and flour quadrupled in price in some shops amid pandemic-induced panic-buying. more...
Redbridge Foodbank needs your help...
The foodbank is running a reduced service due to coronavirus. It is running short of certain items (tinned tomatoes, tinned meat, tinned fish, long life fruit juice, packet noodles) and is asking for members of public to help. A full list of drop-off points can be found on their website.
Saint Francis Hospice: update
”Emergency service plans are now underway. We will continue essential clinical services but will be temporarily ceasing non-essential services, which include all group activities and therapies”: more...
AgeUK Redbridge, Barking & Havering - Forget-Me-Not Befriending Service

This service is a volunteer-based befriending scheme for older people who are isolated. In addition to providing companionship, it also acts as a welfare monitoring service. Referrals are accepted from other agencies or directly from the older person or their family.



Redbridge Joins Together, Facebook Group has been set up by some Redbridge residents who want to support others during the coronavirus outbreak as well as those who need some help themselves. more...
Redbridge Covid 19 Mutual Aid has been set up based on the model of mutual aid that is popping up around the UK, where local communities organise to support each other and especially the people who are at most risk such as elderly, disabled, immuno-compromised and those who have underlying health conditions. more...
Want to volunteer through RedbridgeCVS and the Council, helping the community? Please send your details via their website and they'll get back to you. RedbridgeCVS also has useful information on their website and shall be posting on Facebook and Twitter - as well as sending out email bulletins.
Redbridge Council: changes to services
You will find updates and changes to services due to the current coronavirus situation. If you are unsure about a service or event that isn't listed, please contact the service directly and they will be happy to advise you on what is happening. more...
Work related:
:: Government business support
:: Online tool to generate 'isolation notes' to give to your employer if you're advised to self-isolate
:: Support for renters and landlords
:: Benefits support
:: A comprehensive list of questions and answers on the GOV.UK website ::. more...
Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults
This guidance is for everyone, including children. It advises on social distancing measures we should all be taking to reduce social interaction between people in order to reduce the transmission of coronavirus (COVID-19). It is intended for use in situations where people are living in their own homes, with or without additional support from friends, family and carers. more...

Stay at home!

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Anyone can spread the virus.

Full guidance on staying at home and away from others

Stay at home guidance for households with possible coronavirus (COVID-19) infection more... 
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if:
  1. you think you might have coronavirus;
  2. in the last 14 days you've been to a country or area with a high risk of coronavirus;
  3. you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Only call 111 if you cannot get help online and you need to speak to someone.
Copyright © 2020 Healthwatch Redbridge, All rights reserved.

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