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FEATURED: Georgian Post offers vital lifeline to citizens in need

Like many other posts around the world, Georgian Post has played a crucial role in supporting local communities and the government during the СOVID-19 global pandemic.

Georgian post office - lady handing in a box
Voice Mail podcast banner
UPU has joined forces with Ian Kerr to produce a monthly podcast called Voice Mail. Using personal reflections, anecdotes and insights, Voice Mail looks at how the postal sector forms an essential part of the multilateral relations between countries. 

The first episode with Thomas Ellmann, Vice-President, Life Sciences and Healthcare at Deutsche Post DHL Group, is now out on all streaming platforms. Listen to the podcast now.
Risk Report - One Year into the Pandemic 
UPU to prioritize safety of delegates at 27th Universal Postal Congress
COVID-19 PPE: An Interview with Togo Post’s Zoumaro Gnande
UPU’s delivery of PPE shows human capital is post’s beating heart
New UPU initiative to help Asia-Pacific posts recover from pandemic
Post4Health to strengthen posts' value proposition in delivering health policies, products and services
UPU DG discusses tough challenges during pandemic
Postal Future
Post office of the future inauguration in Cote d'Ivoire
UPU and Cote d’Ivoire showcase post office future 
The Universal Postal Union (UPU) and the government of Côte d'Ivoire opened a facility on 20 May showcasing the post office of the future at the Université Félix Houphouët-Boigny, Abidjan, Côte d'Ivoire.
Heads Up - Expert Voices
Susan Alexander, UPU expert
Social services are in postal DNA, says UPU expert 
Social services are part of the DNA of many posts in various regions and with differing income levels, yet operators are often underutilized for social development, said Susan Alexander, Postal Regulation and UN Policies Expert.
Recent Publications 
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Union Postale - No.1 2021

The UPU dedicates the first 2021 edition of Union Postale to an exhaustive examination of the events of last year and presents an engaging narrative about how the industry coped during the deadly global health crisis.
Read the issue.
Cover
UPU Guide to Postal Social Services

Gathering analytical data, examples, case studies and interviews, the new UPU Guide affords a better understanding of the motivations for Posts to diversify into social services and offers practical advice for Posts and social development actors.
Read the guide.
Cover
UPU E-Commerce Guide 

The UPU E-Commerce Guide is a set of practical recommendations for UPU members to consider in the development of their own e-commerce capabilities and services for domestic, regional and cross-border markets.
Read the guide.
Cover
The report provides a global overview and analysis of the pandemic’s impact on the direct marketing market and postal offering as well as insight into the way forward and the opportunities for direct marketing in a post-COVID context.
Read the report.
What's Up Next - Upcoming Events 
27th Universal Postal Congress logo
9-27 August 2021 27th Universal Postal Congress, Abidjan, Côte d’Ivoire 
 
Plenipotentiaries from the UPU's 192 member countries will gather to shape the future of the postal sector.
World Post Day 2020 logo
9 October 2021 - World Post Day, Berne, Switzerland
 
Since 1969, each year, World Post Day brings awareness to the Post's role in people's lives as well as its contribution to social and economic development.
World Leaders Forum
11 October 2021 - World Leaders Forum, Vienna, Austria

High-profile individuals in the field of the postal business will discuss best practices and their experiences in facilitating sustainable global trade.
See all our events.
COVID-19: Information and Resources for Member Countries
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Voice Mail on Spotify
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