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The level of commitment, empathy and passion shown by NHS staff, healthcare professionals and scientists during the pandemic has been truly humbling. And the collaborative approach between healthcare providers and the health tech industry must also be applauded – there has been a significant step-change in the use of digital in helping overcome the service pressures due to the pandemic.  

As a company we have done our utmost to support our customers and partners in tackling Covid-19, whilst continuing to deliver mission critical and business as usual services. As such, in this newsletter, we wanted to take the opportunity to celebrate some of the most recent achievements and updates from our customers and colleagues, and share some of the latest insights from the leadership team.

I hope you find it useful. Please contact me if you would like any further information or want to know more about Silverlink Software.

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News and views from our customers

Why Royal Wolverhampton opted for a blended digital strategy

Despite being surrounded by neighbouring trusts using enterprise-wide EPR systems, Simon Parton (Head of ICT, Royal Wolverhampton Trust), has bucked the trend and chosen a blended, best of breed IT strategy.
He explains why this has been the right decision for the trust’s patients and staff.

The Walton Centre extends 17-year-long relationship with Silverlink

In order to achieve the specialist neuroscience trust’s digital ambitions, The Walton Centre, has chosen to renew its partnerships with Silverlink Software and extend the use of its PAS. The 17-year relationship has helped the trust to save millions of pounds and achieve EPR functionality without the need for a single-supplier contract.

The ‘Silverlink Snapshot’ blog

Why tech solutions from large US providers aren’t right for the NHS

Our Non-Executive Director, Iain Smith, reflects on his 16 years of working in healthcare, to explain why now is the time for a shake-up of IT procurement decisions in favour of solutions purpose-built for the UK.

Read Full Story

How can NHS trusts achieve the best return from digital investments with the least amount of risk?

Having spent over 30 years in the NHS, including as the CEO and the Director of IT of several trusts, Non-Executive Director, Steve Hopkins, highlights how NHS boards can achieve high-value, low-risk digital transformation programmes by choosing collaborative, best-of-breed solutions.

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Company highlights

Appointment to the Gateshead QE procurement framework

We’re delighted to be appointed to the QE procurement framework, which is managed by Gateshead Health Trust to help trusts procure solutions that meet their digital transformation needs. In a change to recent trends, the framework offers a much more flexible procurement route for the NHS, and encourages a vibrant supplier market.

Exciting new collaboration with ADI Health to tackle patient backlog

In a bid to help tackle the patient backlog in the NHS, we have teamed up with ADI Health. By integrating our solutions we can help trusts revalidate and reprioritise their elective waiting lists and improve the ways in which they engage/treat patients, including introducing exciting new features such as patient initiated follow-ups and digital shared decision making.

eLearning launch was accelerated in response to the pandemic

We have been developing an online training platform for customers using our PAS (PCS) since 2019, however due to the significant demand for virtual interactions, we’re delighted to have been able to launch it sooner than initially planned. The video tutorials and courses are hosted by an NHS approved platform and now available to all customers.

First-ever virtual user group meeting labelled as a great success

To continue running our successful user group meetings during the pandemic, we hosted our first virtual session with representatives from all 12 PAS customer sites at the end of last year. This online session provided us with invaluable feedback on recent product changes and the opportunity to discuss customer needs in a post-COVID era.

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A positive outlook for 2021

We’re extremely hopeful about the rest of the year – the adoption of technology in the NHS in the last 12 months should be celebrated. And it creates a platform for us to collectively make great strides in digital transformation. Our Product Manager, Gary Mordue recently spoke to the HTN about some of the specific areas where we can expect to see advancements this year.

It’s also a very exciting time for Silverlink Software – we’d encourage you to follow us on social media and stay up to date via our website to find out more!

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